Effective Date: 17.07.2024
Your privacy is important to CTG Batteries (referred to as the "Company," "we," " CTG Batteries," or "us"). This Privacy Policy explains how we collect, process, use, share, and protect information about you. It also outlines how you can access and update your data and make choices regarding its use.
This Privacy Policy applies to all "online" activities (e.g.,web services, including websites like https://www.ctgeyil.com/in/index) and "offline" activities (e.g data collection via mail, telephone, or in-person interactions) conducted, operated, provided, or made accessible by CTG Batteries. Collectively, these online and offline activities related to our manufacturing and distribution of lithium-ion batteries for electric vehicles and solar batteries/energy storage solutions are referred to as the "Services”.
This Privacy Policy also covers your interaction with interactive features or downloads that:
By accepting the Customer Terms and Conditions, you agree to the terms of this Privacy Policy. Please carefully review this policy to understand our privacy practices. If you do not agree with this Privacy Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is integrated into the Customer Terms and Conditions.
If you have any questions about this Privacy Policy, please contact us through the email address provided on our website.
Information You Provide to Us:
We may collect certain personal information from you, which you provide through various means and various parts
of the Services, including account registration forms, contact forms, or during other interactions with us. When
you engage with the Services, you create a user profile. We will only request necessary personal information for
lawful purposes related to our Services. The current data fields that may be requested include:
- Full name
- Email
- Password
- Address
- Mobile phone number
- Zip code
Information We Collect as You Access and Use Our Services:
In addition to the information you provide, we, along with our third-party service providers (TPSP), may use
various technologies to automatically collect specific information when you visit or interact with the Services
(referred to as "Usage Information"). This Usage Information may include details such as your browser, the URL
that led you to our Services, the areas within our Services you visit, and the time of day, among other data.
Additionally, we collect a Device Identifier for your Device, which is a number automatically assigned to it when
accessing the Services, enabling our computers to identify your Device.
If you purchase any lithium-ion batteries for electric vehicles or solar batteries through CTG Batteries, we may
collect information including your credit card details, billing address, and other payment-related information you
provide to facilitate smooth shopping.
We also collect and record details of the products you purchase through our website
(https://www.ctgeyil.com/in/index), including model numbers, purchase dates, and warranty information.
For services organized, sponsored, or initiated through CTG Batteries' charitable initiatives or other activities,
we may collect additional information, including sensitive personal data, to verify the authenticity of your
participation.
When you refer a friend to our Services, we collect and store their contact information (name and phone number) to
promote our Services
If you use your account to purchase any of our products for someone else from your contact list using the
Services, we collect and store their contact information and share details with the selected contact.
We collect tracking information as you navigate our Services, including geographic data. During shipping of the
product, if applicable, we may collect GPS coordinates to assist with service delivery.
We collect information about your internet connection, the equipment you use to access our website, and usage
details. This information is collected in the following ways:
Usage Information may be gathered using cookies. If you do not want information collected through cookies, your browser allows you to accept or deny them. You can disable or control cookies within your web browser or on your Device. However, disabling cookies may affect certain features of the Services, and third-party cookie usage is not covered by our Privacy Policy.
3. Information Third Parties Provide About You
From time to time, we may enhance the data we gather about you via our website, Mobile Application, or Services by incorporating external records obtained from third parties.
4. Information Collected by TPSP Advertising on CTG Batteries Website
CTG Batteries may display advertisements for third-party service providers (TPSP) on its website.
5. Use of Your Personal Information
We process your personal information for various reasons, depending on how you interact with our Services,
including:
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support.
- To send administrative information to you.
- To fulfill and manage your purchase and payments.
- To enable user-to-user communications.
- To request feedback and contact you about your use of our Services.
- To send marketing and promotional communications (you can opt out).
- To post testimonials on our Services.
- To protect our Services and monitor for fraud.
- To evaluate and improve our Services, marketing, and your experience.
- To comply with legal obligations.
6. Sharing of Information with Third Parties
We may share your personal information with:
- Affiliates, subsidiaries, and partners to provide and improve our Services.
- Third-party service providers that assist in operating our website and delivering our Services.
- Legal authorities when required by law or to protect our rights.
- Third-party companies when you agree to receive information from them.
7. Privacy Rights
You have specific rights concerning your personal information. These include the right to access and correct your personal information, the right to request the deletion of your personal information subject to legal and contractual limitations, and the right to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly.
8. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Security
We implement security measures to protect your personal information but cannot guarantee absolute security. You are responsible for safeguarding your password.
10. Data Security
We have implemented measures to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the security of your information also depends on you. While we strive to protect your personal information, we cannot guarantee its security during transmission over the internet; any transmission is at your own risk. We are not responsible for circumvention of privacy settings or security measures on the Website.
11. Children's Policy
Our Services are not intended for individuals under the age of 18. If we become aware that we have collected data from minors, we will promptly take appropriate measures to delete it.
12. Third-Party Sites
We do not control the privacy practices of third-party websites linked to our Services.
13. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
14. Contact Us
By using our Services, you agree to the terms of this Privacy Policy. Please review this policy periodically for updates. If you have questions about our privacy policy, your data, or exercise your rights, contact us at [Email.id: rajivgandhi.g@ctgeyil.com,contactus@ctgeyil.com,sales@ctgeyil.com].